Royal Charmz – Policies
Shipping
• Free standard shipping on U.S. orders over $50
• Orders processed within 3–5 business days
• Shipped via USPS or UPS with tracking
• Royal Charmz is not responsible for lost or stolen packages
Returns & Exchanges
Due to the custom and permanent nature of our jewelry, all sales are final.
If your chain breaks, stretches, or detaches, please refer to our re-weld policy
Re-Weld Policy
• One free re-weld within 30 days of appointment
• After 30 days, a small re-weld fee applies
• Bring original chain—replacement fees apply if los
Jewelry Care
• Avoid harsh chemicals and lotions
• Clean gently with a soft cloth
• Safe for showering/swimming, but chlorine/salt can dull shine
Cancellations & No-Shows
• Avoid harsh chemicals and lotions
• Clean gently with a soft cloth
• Safe for showering/swimming, but chlorine/salt can dull shine
Event & Group Policies
• Group bookings require minimum of 4 guests
• 25% deposit required to hold event date
• Travel fees may apply depending on location