Royal Charmz – Policies

Shipping

• Free standard shipping on U.S. orders over $50

• Orders processed within 3–5 business days

• Shipped via USPS or UPS with tracking

• Royal Charmz is not responsible for lost or stolen packages

Returns & Exchanges

Due to the custom and permanent nature of our jewelry, all sales are final.

If your chain breaks, stretches, or detaches, please refer to our re-weld policy

Re-Weld Policy

• One free re-weld within 30 days of appointment

• After 30 days, a small re-weld fee applies

• Bring original chain—replacement fees apply if los

Jewelry Care

• Avoid harsh chemicals and lotions

• Clean gently with a soft cloth

• Safe for showering/swimming, but chlorine/salt can dull shine

Cancellations & No-Shows

• Avoid harsh chemicals and lotions

• Clean gently with a soft cloth

• Safe for showering/swimming, but chlorine/salt can dull shine

Event & Group Policies

• Group bookings require minimum of 4 guests

• 25% deposit required to hold event date

• Travel fees may apply depending on location

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